gemstone lights,frequently asked questions

arc electric + lighting gemstone lights Authorized Dealer

  • gemstone lights is a permanent, color-changing, led lighting system for the exteriors of homes and businesses.

    it is capable of everything from nightly accent lighting that mimics recessed can or pot lighting, to providing different colors and patterns of christmas lights for every night of the holiday season. with it, you can easily light up your hope to celebrate all occasions, like christmas, valentine’s day, easter, patriotic holidays, halloween, birthday parties, and more!

    see it in action here.arc electric + lighting, gemstone lights

  • yes as low as 2700K. it is true that other products on the market in the permanent christmas lighting space do not offer a true warm white. the LED must be RGB-WW and have a yellow “diode” to allow for true warm white, gemstone lighting is just that.

  • yes! you control each single light and how it behaves. this allows you to choose which lights you want on and what color you want them to be, and join them together in different patterns and animations. there are millions of different colors that you can make! we also have hundreds of preset patterns and animations already in our app for you.

  • yes! you control each single light and how it behaves. this allows you to choose which lights you want on and what color you want them to be, and join them together in different patterns and animations. there are millions of different colors that you can make! we also have hundreds of preset patterns and animations already in our app for you.

  • the lights are RGB-WW and can produce millions of different colors, including different warmths of white. you can create custom programs and colors, so the possibilities are limitless

  • you can save multiple nightly & weekly timers as well as calendar events for holidays and other special occasions. you can have them set by hour, or use the sunrise and sunset feature in the app.do I have to turn them on daily?

  • yes, we can connect separate wifi controllers to different parts of the house, which allows for the ability to only turn on certain sections of lights or to have different patterns on different parts of your home at the same time.

  • we install the lights in a closely color-matched aluminum track, made out of the same material that your gutters are made from. we depth-match the track to the way your soffit is built, so that the lights slightly protrude from the track below the fascia. they are not noticeable from the street unless you are looking for them. (they will pass the hoa sniff test!)

  • all parts are covered for 5 years by gemstone lights, but the lights are rated for 50,000 hours so it will likely be a while before you need to see us again.

  • all appointments require a $75 booking fee to secure your date and time. if you hire arc electric for your project, your $75 booking fee goes towards your project.

    note, we price-match, so if you have a bid from a competitor, email it to info@arccypress.com. nine times out of ten, we can install much sooner.

    if you do not hire us, the fee is nonrefundable and kept for time and travel. if you miss your appointment, a new fee is required when you book again if you elect to do so. all appointments are a three hour window. so a technician will arrive within three hours of the time slot you choose.

    please plan accordingly. when booking an estimate or consultation, your time-slot is for just that. we cannot guarantee the work will be done the same day. (unless for troubleshooting, in which case you should book troubleshooting, not estimate/consultation)

  • gemstone lights LEDs are rated for 50,000 hours. this is a robust, outdoor rated LED lighting system that you can expect to last for years and years! we expect 10-20 years depending on usage–one installation, one investment, and many, many years with all of your lighting needs met.

  • we guarantee our labor for 30 days from the date of service. complaints or grievances past 30 calendar days for issues of performance or installation will not be honored.

    we offer no guarantee on any fixtures, parts or materials purchased by us or you for your jobs/projects. any grievances should be addressed with the manufacturer within the timeframe specified.

  • the system typically costs ~$25-35 per linear foot installed, most of our jobs are in the $2500 to $5500 range altogether–sold, installed and warrantied, with all taxes and fees included.

    the price per foot is primarily roof transitions and depths. our cost is consistent year round and does not increase based on demand or season.

    we do offer financing and you can pre-qualify with a soft credit pull. pre-qualify here.

  • we do offer financing on residential projects up to $250,000. financing is subject to standard credit approval. 0% APR promotional financing is available. click here to learn more

  • we accept credit cards, zelle, check, ach, bank transfer, venmo, square, paypal. we do not accept cash app or cash. // venmo @arccypress

  • we can install your gemstone lights system sooner than most dealers.

    project completion is subject to team member schedules based at the time of your request. projects are assigned on a first come first serve basis, not based on project size or scope.

    if you already have a competitor bid, please email it to info@arccypress.com and we will try to price match it.

  • we do carry commercial liability insurance as required by the state of texas.

    we have the ability to obtain bonds as needed by project as well as increase our limits of coverage as we see fit.