generators,frequently asked questions

  • a permanently installed generac home backup generator protects your home automatically. it runs on natural gas or liquid propane (lp) fuel, and sits outside just like a central air conditioning unit. a home backup generator delivers power directly to your home’s electrical system, backing up your entire home or just the most essential items.

    a backup generator gives you the peace of mind in an increasingly uncertain world.

    automatic home backup generators are permanently installed. automatically deliver power during an outage. can back up your entire home or business if you choose. arc electric + lighting is the preferred brand of homeowners who invest in home backup power.

  • arc electric + lighting offers residential and commercial standby generator installations. we can help keep your home and business resilient during any outage.

  • arc electric + lighting offers full turn-key installation.

    turn-key means we do it all. from the initial consultation, the final startup, we will take care of the entire project. you can expect updates on each phase of your installation.

    turnkey installation includes:

    • state certified electricians & plumbers

    • permitting as required

    • code compliant design and installation

    • copper wire (never aluminum)

    • assistance with HOA documents

    we also prefer underground installations instead of surface mount. underground increases labor, but it does not compromise the aestehtic of your home. if cost is your determining factor, we can always do surface mount, but it is not our preferred method. it is however what cheaper installers do.

    arc electric + lighting does not install privately purchased units.

  • standby generators with arc electric + lighting start off at $10,000 however the average investment is between $16,000 - $18,000.

    pricing depends one many factors, the only way to determine your pricing is with an in person consultation.

    click here to book now.

  • operating costs will vary depending on the size of the generator, duration of an outage and the cost of natural gas. for a simple calculation, assume you have a 20kw generator operating at half-load, running for one hour, and hooked up to your existing natural gas service from centerpoint energy. the generator will typically use 1.61 ccfh (hundred cubic feet per hour) x $0.68220 per ccf(centerpoint energy houston natural gas rate per ccf as of march 2016). your natural gas cost for one hour of use is $1.10. at full load, the cost is $3.09 per hour. see current natural gas prices for your area. -

    see more at: https://www.centerpointenergy.com/en-us/generators/pages/faqs.aspx?sa=tx&au=res#sthash.zfsn0wm5.dpuf

  • we do offer financing on residential projects up to $250,000 and unlimited commercial financing. financing is subject to standard credit approval. 0% APR promotional financing is available. click here to learn more

  • all appointments require a $75 booking fee to secure your date and time. if you hire arc electric for your project, your $75 booking fee goes towards your project.

    note, we price-match*, so if you have a bid from a competitor, email it to info@arccypress.com. nine times out of ten, we can install much sooner.

    if you do not hire us, the fee is nonrefundable and kept for time and travel. if you miss your appointment, a new fee is required when you book again if you elect to do so. all appointments are a three hour window. so a technician will arrive within three hours of the time slot you choose.

    please plan accordingly. when booking an estimate or consultation, your time-slot is for just that.

  • we accept credit cards, zelle, check, ach, bank transfer, venmo, square, paypal or cash. // venmo @arccypress

    credit cards are subject to a 3% fee.

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  • we can install your back up generator sooner than most dealers.

    project completion is subject to team member schedules based at the time of your request. projects are assigned on a first come first serve basis, not based on project size or scope.

    if you already have a competitor bid, please email it to info@arccypress.com .

  • arc electric + lighting only offers turn-key installation. this means, we do not install privately purchases units at this time.

  • we offer full turn key installation and sales, service, maintenance, repair and financing.

    arc electric + lighting only installs generators we install.

  • we do carry commercial liability insurance as required by the state of texas.

    we have the ability to obtain bonds as needed by project as well as increase our limits of coverage as we see fit.

  • because each generator installation is somewhat unique, it's difficult to determine actual costs without a site visit, we recommended you complete the booking form to have our team contact you and arrange an onsite visit to determine the actual generator installation cost.

    in some cases, we offer virtual consultations (with a fee) and then if approved we will set up an onsite visit.

    virtual consultations are done during peak season, before, during and after a major weather event or natural disaster as interests peak. virtual consultations are fairly accurate.

    we have to be able to prioritize those ready to move forward.

  • arc electric + lighting can often be beat in price for standby generators but never services. we pride ourselves in not subcontracting our work out, paying ethical wages and maintaining the highest standard of care for our projects and customers.

    when you are not willing to compromise these things, there is a higher price.

    you can rest assured working with arc electric + lighting is the best choice for your standby generator project.

  • the short answer is yes, you can relocate your standby generator if you move.

    the long answer is, it may not be the most cost effective approach as you will pay for the removal of your automatic standby generator and reinstallation of it, which ultimately costs close to the same as installing it in the first place.